Due to the delicate nature of handmade crochet wear, knitwear, and fibers, all sales are final. Please read the description and dimensions thoroughly and carefully before purchasing. Dreamer Crochet, LLC and its affiliate, the Dreamercrochet.com website, stand behind all of our Dreamer Crochet branded products. We DO NOT offer any refunds for any Dreamer Crochet brand products. Dreamer Crochet does not accept refunds, returns, nor exchanges.

Shipping for In-Stock Items

Shipping Time: Our process time for items that are in stock and available to ship are 3-7 business days Monday-Friday. Any orders placed on Friday will be processed the following business day, which is the following Monday. Shipping depends on the volume of orders we receive. Processing times is the amount of time needed to package your order and send it to a delivery carrier. Please note that the processing time will start the day after your order was initially placed.

 

Shipping for Out-of-Stock Items & Customized Items

Shipping Time: Our process time for items that are not in stock but was pre-ordered or ordered-to-make, will be dependent on the product ordered and volume of orders that we received at the time that your order was placed. Ordered-to-make means that the product that was ordered by a customer was not already in stock and thus was made after the order was placed. Items that are ordered-to-make are produced based on a "first-come-first served" meaning that ordered that may have been placed before yours, will be done before you order. This is to ensure fairness and equality for all customers of Dreamer Crochet.

Due to the nature of ordered-to-make products, the processing time will be extended to match the construction of the product itself.

 

Additional Shipping Info

You will receive notifications throughout your entire ordering process to your preferred choice of communication either through email and/or Instagram.

Please look at our Shipping Policy for more information on shipping for out-of-stock items & customized items.

This item has an option to make requests to do customization.

 

The 2 colors of the items are the options for the hat which are customizable! The colors (2 different colors) can be customized for extra pricing. You can choose a maximum of 2 different colors for your customized set.

 

For the 2-color set these are the colors you can customize ~

Color 1: main body

Color 2: hearts & brim of hat

 

For custom color and custom sizing, please complete the 'Custom Measurements' form in the 'Customization' tab in the menu at the top of the website. Fill out all of the appropriate text fields and make sure to check the correct boxes for the pricing. Please be as specific as possible in the 'Custom Measurements' form.

 

Additional pricing will vary depending on the customization that is requested.

 

For help with custom measurements, first look at the 'Help' tab under the 'Customization' drop-down tab. If you need further help, please send a message or email to Dreamer Crochet .