Privacy Policy Agreement
Privacy Policy
Effective Date: May 22, 2024
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Please read the following policy to understand how your personal information will be treated as you make full use of our Web site and purchase through our catalogs. This policy may change from time to time so please check back periodically. Dreamer Crochet, LLC is committed to safeguarding the privacy of our customers and site visitors. We collect and store information for the purposes of enhancing your experience. Examples of enhanced features based on data collection include customer wish lists, local currency pricing and selecting products and information that may be more relevant to you. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with Dreamer Crochet of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
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We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If you are a registered user, we will notify you via email of any changes or updates made to this Policy. If at any point in time Dreamer Crochet decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Dreamer Crochet, and it governs any and all data collection and usage by us. Through the use of Dreamercrochet.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that Dreamer Crochet does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and conditions of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.
This Policy Will Inform You of the Following:
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. This website collects various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, phone number, billing and/or credit card information, which may be used when you purchase products and/or services and to deliver the services you have requested.
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- Other information that is collected includes shopping information such as items you view, put in your cart, or add to your wishlist & customer support information you choose to include in communications with us. For example, when sending a message through the Contact Page.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, Dreamer Crochet may have the occasion to collect non-personal anonymous demographic information, such as age, gender, and race, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Dreamer Crochet may also deem it necessary, from time to time, to follow websites that our users may frequent to
gleam what types of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.
Why We Collect Information and Retention of Information
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested;
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- To fulfill our legitimate interest in improving our services and products;
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- To send you promotional emails containing information we think you may like when we have your consent to do so;
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- To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
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- To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
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How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Use of Information Collected
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
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Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
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Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
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Dreamer Crochet does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
Dreamer Crochet may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Dreamercrochet.com
Dreamer Crochet may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered.
Dreamer Crochet uses various third-party social media features including but not limited to Instagram/@dreamer.crochet, Tiktok/@dreamer.business, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Dreamer Crochet's control.
Disclosure of Information
Dreamer Crochet may not use or disclose the information provided by you except under the following circumstances:
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- as necessary to provide services or products you have ordered;
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- in other ways described in this Policy or to which you have otherwise consented;
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- in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
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- as required by law, or in response to a subpoena or search warrant;
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- to outside auditors who have agreed to keep the information confidential;
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- as necessary to enforce the Terms of Service on our website;
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- as necessary to maintain, safeguard and preserve all the rights and property of Dreamer Crochet.
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In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
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- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you.
- Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Non-Marketing Purposes
Dreamer Crochet greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Dreamer Crochet products and services, or changes to this Policy). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
Dreamer Crochet's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Even if there are products available in the catalog meant for children under thirteen (13), they are NOT meant for children under thirteen (13) to buy without verifiable parental or guardian permission and consent.
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Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to
Dreamer.crochet.llc@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Dreamer Crochet will continue to adhere to this Policy with respect to any personal information previously collected.
Third Party Websites and Links
Our website does contain links to affiliate and other websites. Dreamer Crochet does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website.
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Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Notice to European Union Users
Dreamer Crochet's operations are located primarily in the United States. If you provide information to us from any European location, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.
Your Rights as a Data Subject
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
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- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
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You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Rights as an European Union Users
Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows:
- The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
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- The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to Dreamer.crochet.llc@gmail.com.
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- The right to rectification: this means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request. You can do this by sending an email to Dreamer.crochet.llc@gmail.com.
- The right to erasure: this means you can request that the information we hold about you be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the reason. You can do this by sending an email to Dreamer.crochet.llc@gmail.com.
- The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to Dreamer.crochet.llc@gmail.com.
- The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at Dreamer.crochet.llc@gmail.com.
- The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to Dreamer.crochet.llc@gmail.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at Dreamercrochet.com.
Security
Dreamer Crochet takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
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Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
Social Media & Other Platforms Used for Sharing of Imagery
After the confirmation of shipment and/or delivery of the product(s), Dreamer Crochet may ask you to send a picture of yourself with the product(s) that was bought. You will be informed when being asked that any and/or all pictures that is sent by you, can by posted on all Dreamer Crochet platforms including, but not limited to, Instagram, TikTok, and Dreamercrochet.com. Also, images sent to Dreamer Crochet can be used in the materials, website, advertisements, and marketing campaigns done by Dreamer Crochet, LLC. The usage of any and/or all pictures sent to Dreamer Crochet is for promotional purposes only and shall be posted on all forms of social media as well as this Web site. The submission of a picture from you is confirmation that you are aware that the pictures can be used in the discretions of Dreamer Crochet, LLC in any way.
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Any pictures sent can also be used on Dreamercrochet.com as images of the product itself. No monetary value will be given to anyone that willingly and thoughtfully send pictures to Dreamer Crochet. Stipulations of the usage of the images will be explained to you before you send any imagery to Dreamer Crochet.
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By sending images to Dreamer Crochet, you are giving away your exclusive rights and ownership of the images to Dreamer Crochet, LLC. You are not required to send a written permission to Dreamer Crochet, in order for imagery that was willingly shared to Dreamer Crochet by you, to be used to the discretion of Dreamer Crochet, LLC and the Company's multitude of platforms. You are giving Dreamer Crochet the permission to use your imagery in any way and thus Dreamer Crochet has the right to print, copy, display, or alter the images sent by you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.
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If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
How to Contact Us
If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us
at the following email, mailing address, or Instagram:
Email: Dreamer.crochet.llc@gmail.com
Mailing Address:
Dreamer Crochet, LLC
4600 SW 34th St #140341
Gainesville, FL 32614
Instagram: @Dreamer.crochet
The data controller responsible for your personal information for the purposes of GDPR compliance is:
Dreamer Crochet, LLC
Gainesville, FL